Canon imagePROGRAF iPF850 iPF840 iPF830 iPF800 Service Manual

Canon imagePROGRAF iPF850 iPF840 iPF830 iPF800 Service Manual

CONTENTS

Chapter 1 PRODUCT DESCRIPTION
1.1 Product Overview ..........................................................................................................................................................1- 1
1.1.1 Product Overview ....................................................................................................................................................1- 1
1.2 Features ........................................................................................................................................................................1- 3
1.2.1 Features ..................................................................................................................................................................1- 3
1.2.2 Printhead .................................................................................................................................................................1- 3
1.2.3 Ink Tank...................................................................................................................................................................1- 3
1.2.4 Cutter.......................................................................................................................................................................1- 4
1.2.5 Roll Holder...............................................................................................................................................................1- 4
1.2.6 Stand .......................................................................................................................................................................1- 5
1.2.7 Stacker ....................................................................................................................................................................1- 5
1.2.8 Hard Disk Drive .......................................................................................................................................................1- 5
1.2.9 Consumables...........................................................................................................................................................1- 6
1.3 Product Specifications ................................................................................................................................................1- 7
1.3.1 Product Specifications .............................................................................................................................................1- 7
1.4 Detailed Specifications ...........................................................................................................................................1- 8
1.4.1 Interface Specifications ...........................................................................................................................................1- 8
1.5 Names and Functions of Components ...................................................................................................................1- 9
1.5.1 Front (with stacker)..................................................................................................................................................1- 9
1.5.2 Front ...................................................................................................................................................................... 1- 10
1.5.3 Rear....................................................................................................................................................................... 1- 11
1.5.4 Top Cover (Inside)................................................................................................................................................. 1- 12
1.5.5 Carriage................................................................................................................................................................. 1- 13
1.5.6 Ink Tank Cover (Inside) ......................................................................................................................................... 1- 13
1.5.7 Stacker .................................................................................................................................................................. 1- 14
1.6 Basic Operation ..........................................................................................................................................................1- 15
1.6.1 Operation Panel..................................................................................................................................................... 1- 15
1.6.2 Display................................................................................................................................................................... 1- 16
1.6.3 Main Menu............................................................................................................................................................. 1- 17
1.7 Safety and Precautions ..............................................................................................................................................1- 37
1.7.1 Safety Precautions ................................................................................................................................................ 1- 37
1.7.1.1 Moving Parts .......................................................................................................................................................... 1- 37
1.7.1.2 Adhesion of Ink .................................................................................................................................................... 1- 38
1.7.1.3 Electric Parts.......................................................................................................................................................... 1- 40
1.7.2 Other Precautions.................................................................................................................................................. 1- 41
1.7.2.1 Printhead............................................................................................................................................................. 1- 41
1.7.2.2 Ink Tank ................................................................................................................................................................ 1- 42
1.7.2.3 Handling the Printer ........................................................................................................................................... 1- 43
1.7.3 Precautions When Servicing Printer...................................................................................................................... 1- 45
1.7.3.1 Notes on the Data Stored in the Printer ........................................................................................................... 1- 45
1.7.3.2 Confirming the Firmware Version ..................................................................................................................... 1- 45
1.7.3.3 Precautions against Static Electricity ................................................................................................................ 1- 45
1.7.3.4 Precautions for Disassembly/Reassembly...................................................................................................... 1- 45
1.7.3.5 Self-diagnostic Feature ..................................................................................................................................... 1- 45
1.7.3.6 Disposing of the Lithium Battery ...................................................................................................................... 1- 46
Chapter 2 TECHNICAL REFERENCE
2.1 Basic Operation Outline..............................................................................................................................................2- 1
2.1.1 Printer Diagram .......................................................................................................................................................2- 1
2.1.2 Print Signal Sequence .............................................................................................................................................2- 2
Contents
2.1.3 Print Driving .............................................................................................................................................................2- 3
2.2 Firmware ................................................................................................................................................................... 2- 5
2.2.1 Operation Sequence at Power-on............................................................................................................................2- 5
2.2.2 Operation Sequence at Power-off............................................................................................................................2- 6
2.2.3 Operation Sequence at Stacker Power-on ..............................................................................................................2- 7
2.2.4 Operation Sequence at Stacker Power-off ..............................................................................................................2- 8
2.2.5 Print Position Adjustment Function ..........................................................................................................................2- 9
2.2.6 Head Management ..................................................................................................................................................2- 9
2.2.7 Printhead Overheating Protection Control ...............................................................................................................2- 9
2.2.8 Pause between Pages.............................................................................................................................................2- 9
2.2.9 White Raster Skip ....................................................................................................................................................2- 9
2.2.10 Sleep Mode............................................................................................................................................................2- 9
2.2.11 Shut Down Mode....................................................................................................................................................2- 9
2.2.12 Hard Disk Drive....................................................................................................................................................2- 10
2.3 Printer Mechanical System....................................................................................................................................... 2- 11
2.3.1 Outline....................................................................................................................................................................2- 11
2.3.1.1 Outline................................................................................................................................................................... 2- 11
2.3.2 Ink Passage ...............................................................................................................................................................2- 12
2.3.2.1 Ink Passage .................................................................................................................................................. 2- 12
2.3.2.2 Ink Tank Unit................................................................................................................................................ 2- 13
2.3.2.3 Carriage Unit................................................................................................................................................... 2- 15
2.3.2.4 Printhead............................................................................................................................................................ 2- 18
2.3.2.5 Purge Unit ........................................................................................................................................................ 2- 19
2.3.2.6 Maintenance Cartridge..................................................................................................................................... 2- 23
2.3.2.7 Air Flow.................................................................................................................................................................. 2- 24
2.3.3 Paper Path.............................................................................................................................................................2- 25
2.3.3.1 Outline............................................................................................................................................................... 2- 25
2.3.3.2 Paper Path ............................................................................................................................................................ 2- 26
2.3.3.3 Cutter Unit............................................................................................................................................................. 2- 29
2.3.3.4 Stacker Unit ......................................................................................................................................................... 2- 30
2.4 Printer Electrical System ........................................................................................................................................ 2- 31
2.4.1 Outline....................................................................................................................................................................2- 31
2.4.1.1 Overview .............................................................................................................................................................. 2- 31
2.4.2 Main Controller.......................................................................................................................................................2- 33
2.4.2.1 Main controller PCB components ................................................................................................................... 2- 33
2.4.3 Carriage Relay PCB...............................................................................................................................................2- 35
2.4.3.1 Carriage relay PCB components ........................................................................................................................ 2- 35
2.4.4 Head Relay PCB....................................................................................................................................................2- 35
2.4.4.1 Head relay PCB components........................................................................................................................ 2- 35
2.4.5 Motor Driver ...........................................................................................................................................................2- 36
2.4.5.1 Lower roll unit PCB components................................................................................................................... 2- 36
2.4.6 Stacker control PCB...............................................................................................................................................2- 36
2.4.6.1 Stacker control PCB components ....................................................................................................................... 2- 36
2.4.7 Stacker relay PCB..................................................................................................................................................2- 37
2.4.7.1 Stacker relay PCB components ......................................................................................................................... 2- 37
2.4.8 Stacker cable conversion PCB ..............................................................................................................................2- 37
2.4.8.1 Stacker cable conversion PCB components.................................................................................................... 2- 37
2.4.9 Maintenance Cartridge Relay PCB........................................................................................................................2- 38
2.4.9.1 Maintenance cartridge relay PCB components............................................................................................ 2- 38
2.4.10 Power Supply.......................................................................................................................................................2- 38
2.4.10.1 Power supply block diagram ..................................................................................................................... 2- 38
2.5 Detection Functions with Sensors ............................................................................................................ 2- 39
2.5.1 Covers....................................................................................................................................................................2- 39
2.5.2 Ink passage system ...............................................................................................................................................2- 40
2.5.3 Carriage system.....................................................................................................................................................2- 42
2.5.4 Paper path system.................................................................................................................................................2- 44
2.5.5 Stacker...................................................................................................................................................................2- 46
2.5.6 Others ....................................................................................................................................................................2- 47
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Chapter 3 INSTALLATION
3.1 Transporting the Printer ..............................................................................................................................................3- 1
3.1.1 Transporting the Printer...........................................................................................................................................3- 1
3.1.1.1 Transporting the Printer ................................................................................................................................... 3- 1
3.1.2 Reinstalling the Printer .......................................................................................................................................... 3- 13
3.1.2.1 Reinstalling the Printer...................................................................................................................................... 3- 13
Chapter 4 DISASSEMBLY/REASSEMBLY
4.1 Service Parts ..............................................................................................................................................................4- 1
4.1.1 Service Parts ...........................................................................................................................................................4- 1
4.2 Disassembly/Reassembly...........................................................................................................................................4- 2
4.2.1 Disassembly/Reassembly .......................................................................................................................................4- 2
4.3 Points to Note on Disassembly and Reassembly.......................................................................................................4- 2
4.3.1 Note: Items that should never be disassembled......................................................................................................4- 2
4.3.2 Moving the carriage manually.................................................................................................................................. 4- 2
4.3.3 Units requiring draining of ink .................................................................................................................................. 4- 3
4.3.4 External Covers .......................................................................................................................................................4- 3
4.3.5 Drive Unit............................................................................................................................................................... 4- 16
4.3.6 Cutter..................................................................................................................................................................... 4- 18
4.3.7 Carriage Unit ......................................................................................................................................................... 4- 20
4.3.8 Ink Tube Unit ......................................................................................................................................................... 4- 24
4.3.9 Pick-up/Feed Unit .................................................................................................................................................. 4- 27
4.3.10 Purge Unit............................................................................................................................................................ 4- 30
4.3.11 Waste Ink Collection Unit..................................................................................................................................... 4- 31
4.3.12 Ink Tank Unit........................................................................................................................................................ 4- 41
4.3.13 Multi Sensor......................................................................................................................................................... 4- 43
4.3.14 Linear Encoder Sensor ........................................................................................................................................ 4- 46
4.3.15 Head Management Sensor.................................................................................................................................. 4- 47
4.3.16 PCBs.................................................................................................................................................................... 4- 48
4.3.17 Opening the Cap/Moving the Wiper Unit ............................................................................................................. 4- 49
4.3.18 Opening and closing ink supply valves................................................................................................................ 4- 50
4.3.19 Draining the ink.................................................................................................................................................... 4- 51
4.3.20 Stacker................................................................................................................................................................. 4- 52
4.3.20.1 External Covers..................................................................................................................................................... 4- 52
4.3.20.2 Canopy unit ......................................................................................................................................................... 4- 54
4.3.20.3 Tray guide .......................................................................................................................................................... 4- 56
4.3.20.4 Drive unit surrounding ST-2 ................................................................................................................................. 4- 59
4.3.20.5 Back edge clamp surrounding ST-3................................................................................................................... 4- 61
4.3.20.6 Carrier roller surrounding ST-1 ........................................................................................................................ 4- 69
4.4 Applying Grease ...........................................................................................................................................................4- 73
4.4.1 Applying Grease (Printer) ...................................................................................................................................... 4- 73
4.4.2 Applying Grease (Stacker) .................................................................................................................................... 4- 76
4.5 Adjustment and Setup Items ........................................................................................................................................4- 78
4.5.1 Adjustment Item List .............................................................................................................................................. 4- 78
4.5.2 Procedure after Replacing the Carriage Unit or Multi Sensor ............................................................................... 4- 78
4.5.3 Procedure after Replacing the Feed Roller or Feed Roller Encoder ..................................................................... 4- 78
4.5.4 Procedure after Replacing the Head Management Sensor................................................................................... 4- 78
Chapter 5 MAINTENANCE
5.1 Periodic Replacement Parts ...........................................................................................................................................5- 1
5.1.1 Periodic Replacement Parts ....................................................................................................................................5- 1
5.2 Consumable Parts ..........................................................................................................................................................5- 1
5.2.1 Consumable Parts (Printer) .....................................................................................................................................5- 1
5.2.2 Consumable Parts (Stacker) ...................................................................................................................................5- 2
Contents
5.3 Periodic Maintenance..................................................................................................................................................... 5- 3
5.3.1 Periodic Maintenance ..............................................................................................................................................5- 3
Chapter 6 TROUBLESHOOTING
6.1 Troubleshooting.............................................................................................................................................................. 6- 1
6.1.1 Outline......................................................................................................................................................................6- 1
6.1.1.1 Outline of Troubleshooting..................................................................................................................................... 6- 1
6.2 Location of Connectors and Pin Arrangement ..................................................................................................... 6- 2
6.2.1 Main controller PCB.................................................................................................................................................6- 2
6.2.2 Carriage Relay PCB...............................................................................................................................................6- 12
6.2.3 Head relay PCB .....................................................................................................................................................6- 17
6.2.4 Stacker control PCB...............................................................................................................................................6- 21
6.2.5 Stacker relay PCB..................................................................................................................................................6- 23
6.2.6 Stacker cable conversion PCB ..............................................................................................................................6- 24
6.3 Version Up.................................................................................................................................................................... 6- 25
6.3.1 Firmware Update Tool ...........................................................................................................................................6- 25
6.4 Service Tools................................................................................................................................................................ 6- 30
6.4.1 Tool List .................................................................................................................................................................6- 30
Chapter 7 SERVICE MODE
7.1 Service Mode ............................................................................................................................................................... 7- 1
7.1.1 Service Mode Operation ..........................................................................................................................................7- 1
7.1.2 Map of the Service Mode.........................................................................................................................................7- 2
7.1.3 Details of Service Mode .........................................................................................................................................7- 12
7.1.4 e-Maintenance/imageWARE Remote....................................................................................................................7- 32
7.1.5 Viewing PRINT INF...................................................................................................................................................7- 42
7.2 Special Mode............................................................................................................................................................. 7- 57
7.2.1 Special Modes for Servicing ..................................................................................................................................7- 57
Chapter 8 ERROR CODE
8.1 Outline ....................................................................................................................................................................... 8- 1
8.1.1 Outline......................................................................................................................................................................8- 1
8.2 Warning/Error/Service Call Error ............................................................................................................................. 8- 2
8.2.1 Code Table ..............................................................................................................................................................8- 2